Responding to an April 2017 Cleveland murder video that stayed up on Facebook for hours before being removed and a Facebook video of a Thai man killing his eleven-month-old daughter, the social media behemoth finally took measures to actively police its content. In May 2017, in response also to the announcement of the punitive new German law around hate speech, Mark Zuckerberg announced that Facebook would hire three thousand more editors – supplementing the forty-five hundred gatekeepers already on his team – to review the user-generated content. Now all Facebook needs to do is pay these editors a fair wage for such an important and emotionally draining job. ‘We were underpaid and undervalued,’ one Facebook editor complained about a job in which he was paid $15 an hour to, in his words, ‘turn on your computer and watch someone have their head cut off. Every day, every minute, that’s what you see. Heads being cut off.’ – How to fix the future, Staying human in the digital age, Andrew Keen
[Dit klinkt als langs het spoor lopen om iedere tien meter iemands resten van de rails te moeten schrapen, boek doet verlangen naar een wereld die nooit heeft bestaan, maar online wel even, voor mijn gevoel, in 1995 – oh, nostalgia! Keen zit aan de kant van ‘maybe’ als hij zichzelf de vraag stelt ‘can we fix the future?’]